Frequently Asked Questions

Q. Why are your pound cakes expensive?
flv20A. I suppose it depends on your definition of expensive and in which part of the country you live. The majority of total cost for any cake we sell is in the ingredients, packaging and shipping charge imposed by FedEx. Its not cheap to ship great food quickly. We only make a small fraction of the amount you pay the rest is going directly to costs. This is why our competitors charge up to $20 more dollars per cake (shipped) than us right now. When you consider the work involved to make by hand, package, ship and answer questions; we offer a great value. In our case: You get what you pay for. Your reward: A superior tasting product over your local grocery store!

Q. What size are your pound cakes?
A. The average weight per pound cake is 2 1/2 lbs. Depending upon how you slice it, a pound cake normally yields 16 – 18 slices.

Q. When can I expect to have my order delivered?
A. Please allow up to 7 days although it will likely be less. Currently, we bake and ship twice per week. The first part of the week and before the weekend. We ship the same day as we bake and you should receive your cake within in 1-2 days from shipping. If you decide to pay with a check or money order, please allow processing time for the check. As soon as the funds clear, we will bake and ship your order on the next baking day. If you are on a deadline and in a hurry please pay with credit card for faster processing.

Q. What types of flavors do you offer?
flv80A. Many of our recipes are family heirlooms that are passed from generation to generation . Grandmas Pound Cake is a 100 year old family recipe. See our flavors here: Pound Cake Flavors page.

Q. I see images of both Bundt and loaf style shapes. What style do you use?
A. We mostly use both Bundt but on occasion may use a loaf style pan. What is important is that the average weight is 2 1/2 lbs. per pound cake.

Q. How long will your pound cake stay fresh?
A. We do no use preservatives, which means we offer delicious home made pound cakes with full flavor profiles. The down-side is your cake has a shorter life-span than preservative laden options. Your pound cake should stay fresh in your refrigerator for up to 10 days. Should you decide to leave it on the counter, we recommend you cover in an airtight container to keep it fresh longer.

Q. Can I freeze my Premium Pound Cakes?
flv30A. Typically, you should be able to freeze a premium pound cake for up to 6 months while still maintaining freshness. Our experience tells us you can also refreeze up to 3 times.

Q. What are your ingredients?
A. It depends on each cake, but all of our recipes are closely guarded family secrets. We do have very simple ingredients. One of our cakes ingredients might look like this: Sugar, butter, flour, milk, baking soda, salt, and sour cream. Unlike the mass produced and processed ingredients found in your bakery, ours ingredients are always simple.

Q. How do I update my shipping address?
A. Go to your account page and login and you will be able to update your address. If not, just contact us and we will update your address for you.

Q. I want my order in a hurry. Do you offer overnight shipping?
A. Usually not. First, we are not in a hurry to rush a pound cake out in one day, and have it shipped overnight. However, if you would really like one quickly, please call me at (937) 750-6896 and I will see what I can do. No promises, but I may try to help you if I have the time and you agree to the expedited overnight shipping charge increase.

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